How to access to the screenings with a pass
In order to access the Festival’s screenings, it is necessary to make a reservation, free of charge, on the official Festival’s website or at the cinemas’ ticket offices. The Festival recommends using the online platform.
- If you have attended TFF in previous years, log in with your account by entering the email address you used and request a new password if necessary.
- If you have never attended TFF, please proceed by registering as a new user.
Once you enter your personal area, you will be able to update or add from scratch your credit code, which is the alphanumeric code shown on your physical badge.
Within the reserved seats for each screening, it will be possible to make a reservation from 9:00 am on the day before the screening, to 1:00 pm on the day of the screening.
Reservations may not be made for screenings that overlap, even partially. For people with a reservation access to the screening room is guaranteed until 5 minutes before the screening begins.
To enter the screening, it will be necessary to present the confirmation email, as well as the accreditation. It is possible to modify or cancel the reservations until 30 minutes before the start of the screening, online or at the ticket offices.
Accreditation holders will also have the possibility to access the venue through Rush-Line.
As the ticket sale closes, 5 minutes before the screening begins, accreditation holders will be able to access the screening without reservation, upon availability ONLY and until full capacity.
If technical issues occur, please contact customer service via e-mail assistenza@softsolutions-srl.com
How to collect the pass
In order to make reservations, it is essential to have your physical badge, which can be collected at the Accreditation Office, located at Via Verdi 14/A from Wednesday, Nov. 20th to Saturday, Nov. 30th from 9:30 a.m. to 1:30 p.m. and 2:30 p.m. to 6:30 p.m.
Please note that the alphanumeric code cannot be sent via email.
It is possible to collect a badge for another person by an authorization form signed by the owner of the badge. The authorization form can be sent to the email address accrediti.tff@museocinema.it or delivered to the office while collecting the badge.
Renounce, penalties or loss of the pass
Anyone who does not use reservations for 2 times, even non-consecutively, will not be able to reserve any further screenings.
In case of loss, it is impossible to make duplicates of the accreditations.
In case of renounce, accreditation payments will not be refunded.
Other events (excluding screenings)
Accreditation will NOT be valid for the opening night of the Festival on November 22nd . Please check the box office at the Teatro Regio of Turin.
From Friday, Nov. 22nd until Saturday, Dec. 1st , Festival accreditation holders can visit the National Cinema Museum of Turin free of charge by showing their badge at the entrance.
Accreditation will NOT be valid for the screening of Romanzo Popolare by Mario Monicelli on November 26th at 6 p.m. in Room 2 of the Cinema Romano, for which there will be valid a single ticket costing 15 euros.
All proceeds will be donated to the Cancer Research Foundation.
Accreditation will also be valid for the Sunday, Dec. 1st screenings.
Accreditation is not valid for the screening Without Blood on Nov. 24th at 5 p.m. in Room 1 of Cinema Ideal. For more info please contact Cinema Ideal online box office (www.idealcityplex.it).
Festival Lounge
The Torino Film Festival Lounge will be open to all accreditation holders from Nov. 23rd to Nov. 30th from 5 p.m. to 9 p.m. at the Galleria Subalpina.
FESTIVAL VENUES
ACCREDITATION OFFICE
via Verdi, 14/a
open from Wednesday, November 20th to Saturday, November 30th from 9:30 a.m. to 1:30 p.m. and 2:30 p.m. to 6:30 p.m.
Accepted payments: cash, debit cards and credit cards, Satispay
Accessible to people with disabilities
TEMPORARY OFFICES (accessible to accreditation holders)
via Verdi, 14
Artistic Direction, General Secretary, Program Coordination, Hospitality and Filmmakers’ Liaison Office, Press Office
open from Friday, Nov. 22nd to Saturday, Nov. 30th, from 9:30 a.m. to 6 p.m.
PRESS CONFERENCES AND ACTIVITIES
MEDIA CENTER – NUOVA AULA MAGNA D’ATENEO, CAVALLERIZZA REALE
Press Conferences, Masterclasses, Press Room
Via Verdi, 9
from Saturday November 23th to Saturday, November 30th, from 9.00 am to 6.30 pm
Accessible to people with disabilities
FESTIVAL’S CINEMAS
MULTISALA CINEMA MASSIMO
Via G. Verdi, 18
+39 011 8138574
Accessible to people with disabilities
CINEMA ROMANO
Piazza Castello, 9 – Galleria Subalpina
+39 011 5620145
Accessible to people with disabilities
CINEMA CENTRALE ARTHOUSE
Via Carlo Alberto, 27
+39 011 540110
Accessible to people with disabilities
Screening open to the press only
LOUNGE
Galleria Subalpina
Accessible to people with disabilities